Dipartimento di Ingegneria informatica, automatica e gestionale

The International Conference on Business ProcessManagement (BPM) was established about 20 years ago as the conference where people from academia and industrymeet and discuss the latest developments in the area of business process management. In 2022, the conference was organized in Münster, Germany. This year’s BPM also featured three specialized forums. This volume contains the proceedings of the Blockchain Forum, the Robotic Process Automation (RPA) Forum, and the Central and Eastern Europe (CEE) Forum, which took place during September 11–16, 2022. A blockchain is a distributed data structure providing guarantees of immutability and integrity protection, delivering a practical solution to hard problems in coordination. Blockchain-based systems open up diverse opportunities in the context of the BPM lifecycle to redesign business activities in a wide range of fields, including healthcare, supply chain, logistics, and finance. However, these opportunities come with challenges to security and privacy, and to scalability and performance. The fourth edition of the Blockchain Forum provided a platform for the discussion of ongoing research and success stories on the use of blockchain, including techniques for, and applications of, blockchain and distributed ledger technology. The concept of robotic process automation (RPA) has gained relevant attention in both industry and academia. RPA raises a way of automating mundane and repetitive human tasks requiring a lower level of intrusiveness with the IT infrastructure. The RPA Forum aimed to bring together researchers from various communities and disciplines to discuss challenges, opportunities, and new ideas related to RPA and its application to business processes in private and public sectors. The forum solicited contributions related to three main RPA areas: management, technology, and applications. The keynote given by Tathagata Chakraborti from IBM Research (USA) was focused on process automation from natural language inputs. The RPA Forum took place for the third time, after its previous appearances at BPM 2020, in Seville (Spain), and at BPM 2021, in Rome (Italy). The main objective of the CEE Forum was to provide a discussion platform for BPM academics from Central and Eastern Europe to disseminate their research, compare results, and share experiences. This second CEE Forum was an opportunity for novice and advanced BPM researchers who have not yet had the chance to attend the International Conference on Business Process Management to get to know each other, initiate research projects, and join the international BPM community. The Blockchain Forum received 15 submissions, of which seven papers were selected for presentation at the venue and for inclusion to this proceedings. The RPA Forum received 16 submissions, which led to the acceptance of the top nine as full papers. The CEE Forum received 9 submissions, and the top four high-quality papers were selected for presentation and publication. The overall acceptance rate was 50%. For the three forums, each submission was reviewed by at least three members of the respective Program Committees.